Frequently Asked Questions

Ta99 FAQ — Answers to All Your Questions

From betting and account management to payments, bonuses, and security — this FAQ page covers everything you need to know about ta99.

50+
FAQ
24/7
Live Support
8
Category
5 minutes
Average Resolution Time

What can we help you with?

Browse the categories below to quickly find the information you need.

Account & Registration

Find answers here to all your questions about opening a new account, verifying your details, resetting your password, and updating your profile.

Deposits & Withdrawals

Learn everything about depositing and withdrawing funds via bKash, Nagad, Rocket, or bank transfer — including methods, processing times, and limits.

Bonuses & Rewards

Learn how to earn and use welcome bonuses, cashback, free bets, and loyalty points.

Sports Betting

Learn how to place bets, understand odds, use live betting, and explore the various sports markets — all explained in simple terms.

Security & Privacy

Learn about 2FA, session management, and our data privacy policy to keep your account secure.

App & Technology

Find guides here on downloading, installing, and updating the ta99 mobile app, as well as troubleshooting technical issues.

FAQ by Category

No results found. Please try a different keyword.
Account & Registration

To open a new account on ta99, on the registration page Go there, then fill in the form with your mobile number or email, password, and required personal details. Once your OTP is verified, your account will be active.

No. Under ta99's policy, each individual is allowed only one account. If multiple accounts are detected, ta99 reserves the right to close all of them.

On the login page, Click the "Forgot your password?" link. A reset link will be sent to your registered mobile number or email. Use that link to set a new password.

You'll typically need a photo of your National ID (NID) or passport along with a recent selfie. In some cases, a utility bill may be requested as proof of address.

Multiple failed login attempts can temporarily lock your account. Wait a few minutes or email support@ta99.click. You can also reach us via live chat.

Yes, you can update your phone number, email, and address from your profile settings after logging in. To change your name or date of birth, please contact support.
Deposits & Withdrawals

ta99 supports deposits via bKash, Nagad, Rocket, Upay, and bank transfer. All methods are fast and secure. For more details, Financial Transactions page here.

The minimum deposit on ta99 is just ৳500. Different limits may apply for mobile banking and card payments. For the full limit details of each payment method, On the Financial Transactions page available there.

Deposits via bKash, Nagad, and Rocket are usually instant or processed within 5 minutes at most. Bank transfers may take 1 to 3 business days.

Mobile banking withdrawals are typically processed within 15 minutes to 24 hours. Bank account transfers may take 1–3 business days. KYC verification is mandatory for your first withdrawal.

ta99 does not charge any fees on deposits. A small processing fee may apply to withdrawals depending on your payment method. For full details on charges, On the Financial Transactions page here.

Withdrawals are typically rejected due to incomplete KYC, unmet bonus wagering requirements, or incorrect payment details. Contact support — they'll explain the reason and help you resolve it.
Bonuses & Rewards

A welcome bonus is automatically credited on your first deposit after registration. To find out the bonus amount and terms, Rewards page See whether a code is required to claim a bonus — it will be clearly stated there.

A wagering requirement means you must place a certain amount in bets before you can withdraw bonus funds. For example, a 5x wagering requirement on a ৳1,000 bonus means you need to place ৳5,000 worth of bets before the bonus can be converted to cash.

Free bets are added to your account automatically. When placing a bet, select "Free Bet" from the payment options. Winnings from free bets are credited directly to your balance, minus the original free bet value.

If you lose a bet on a specific match during a qualifying period, you'll receive a percentage of your stake back as cashback. It's credited directly to your balance and usually comes with no wagering requirements.

Loyalty points are earned with every bet you place. Once you've accumulated enough points, you can redeem them for bonus credits, free bets, or special rewards. To learn more, Rewards page here.
Sports Betting

ta99 offers betting on cricket, football, tennis, badminton, basketball, volleyball, hockey, and more — 30+ sports in total. To view all sports events, Sports Events Page Visit.

Live betting lets you place bets in real time while a match is in progress. Odds update continuously and new markets open throughout the game. on the Sports Betting page You'll find a list of live matches.

ta99 uses decimal odds. For example, a ৳100 bet at 2.50 odds returns ৳250 if you win (including your ৳100 stake). Higher odds mean a lower chance of winning but a bigger payout. Learn more on the match odds page here.

Once a bet is confirmed, it generally cannot be changed. However, select matches offer a "Cash Out" feature that lets you settle your bet early and recover a partial amount.
A parlay bet lets you combine multiple events into a single wager — you need to win all of them to receive a payout. The odds multiply together, so the potential reward is much higher, but so is the risk. On the Bet page, View the different bet types.

If a match is cancelled or abandoned, the bet will be marked as "Void" and your full stake will be refunded. In a parlay bet, that leg is counted at 1.00 odds.
Security & Privacy

Yes. ta99 uses SSL encryption and advanced data protection technology to secure all your information. We never sell or share your data with third parties. To learn more, Privacy Policy read here.

Go to the "Security" section in your account settings to enable 2FA. You can add a second layer of protection via OTP to your mobile or through an authenticator app.

Change your password immediately and notify us at support@ta99.click. You can view all active sessions and terminate any unrecognized ones from your account settings.

Yes, ta99 is a licensed and regulated online betting platform. We follow international betting regulations and are committed to fair play. To learn more, About Us View the page.
App & Technology

To download the ta99 app, App Page Visit to download. The app is available for both Android and iOS — you can get it directly as an APK file or from the App Store.

Go to Settings > Security > enable "Install from unknown sources". Then open the APK file and proceed with installation. You can turn the option off again once the installation is complete.

Some features may not work on older versions. Using the latest version ensures the best performance, security, and access to new features. App Page to get the update.

Yes, ta99 is fully optimized for mobile browsers. You can use it on Chrome, Firefox, or Safari without downloading the app.

Get in Touch with Our Support Team

If you didn't find your answer above, reach out to us through any of the channels below — we're always here to help.

Live Chat

Live chat support is available 24/7. Log in to the site and click the chat button to get started.

Email Support

Email us at support@ta99.click. We typically respond within 1–3 hours.

Responsible Gaming

For help managing your betting habits, Responsible Gaming page here.

The ta99 support team is available in both Bengali and English. Don't hesitate to get in touch whenever you need assistance.

Get Started Now

No more questions — join ta99 now

Everything clear after reading the FAQ? Register now, claim your welcome bonus, and start betting. Already have an account? Log in.

বাংলা